Update on app issue: Fix for Aurora App Store

Nov 13 , 2020

Update on app issue: Fix for Aurora App Store

A number of clients have emailed the helpdesk to advise the app market Aurora has either not allowing them to login or, if they can, then failing to allow searching of apps or installing/running updates.

The issue affects all users across the entire service so I have reviewed the issue  and documented a fix which can be found on the Omerta Knowledge Base under Troubleshooting. Follow this link to access the fix: https://support.omertadigital.com/support/solutions/articles/79000118457-aurora-will-not-login-or-load-app-library

In future we will issue advice and fixes for problems which affect all users via the Knowledge Base. If you wish to keep uptodate with these then please sign up to our Newsletter using the form at the bottom of the page.